Home / About
Lifelight Limited is an independent family owned and run mobility specialist supplier with over 14 years experience in this market. Our aim is to provide top quality products at the very lowest prices you will find. We check the Internet every day and adjust our prices where required. Our prices are transparent and there are no hidden extras. We are committed to offering the most popular electric mobility scooters at genuinely low prices and we are able to do this by the volume of orders remaining independent and keeping our overheads as low as is possible. We are therefore able to pass on the savings to you. We take pride in our product knowledge and customer service approach and we have thousands of satisfied customers.
Our registered address is: 3 Windermere Close, Stevenage, Herts, SG1 6AG.
We don't forget you when we have supplied a product and are always ready to listen to your comments.Referrals from satisfied customers represent a large proportion of our sales and so we do what it takes to make sure that everybody who buys from us is fully satisfied with our service and price.
Individuals purchasing disabled mobility products for their own personal use are usually exempt from paying VAT. Our prices are therefore shown exclusive of any VAT.The government requires that you complete a VAT declaration form, and this can now be done at the checkout online. You will see the form when you are placing your order .It notes down your details and disability using our secure server, all you need do is type your name and nature of your disability, and continue to the next page. If you do not complete this form, or you are not eligible for VAT relief, we are obliged to charge you VAT at the prevailing rate on the whole of your order.
We can recommend and advise you on the model of electric mobility scooters that will meet your specific needs after discussing your requirements if required. Our sales and technical help office is open Monday - Friday 9.00 - 5.30 & Saturday 10.00.-2.30. Our shop at 15 The Hyde is open Mon-Fri 9.00am to 3.00pm and Sat 9.30am to 12.30pm.
Products can be collected if preferred from our head office by appointment but the order will need to be placed via this site first. If you need to see a product before you buy it we will do our best to help, but, due to the range of goods we have available we cannot guarantee that we will have it in stock where you require it at that time. All items are available at short notice unless they are flagged as out of stock on the website.
Our prices and specifications are subject to change without notice. Manufacturers are always improving their products and specifications may change and we make changes to our site when notified .We therefore accept no responsibility or liability for any changes made , any typed , graphical errors or omissions. If you see an error please let us know.
What our customers have to say about us
Absolutely brilliant service. Site easy to use. I ordered 2 new batteries mid-morning on a Monday and they were delivered the next day before 10am!. Excellent service all round. Thank You.
We couldn't believe the service we got. Ordering some new tyres for my wife's mobility scooter - not only were they half as much as most other places including eBay and Amazon but we made the order at about lunch time on the Wednesday and they arrived on Thursday morning. Very impressed and we would definitely use again.
I'm so glad I chose Lifelight to get my scooter from, the staff were most helpful and after a minor hiccup my scooter came. They even sent an engineer out because I had problems with assembly, stupidly, my fault. There was no charge for it and the engineer kindly did an all over check to make sure everything was set up right and gave me exact instructions on various functions so everything was clear and I understood. I would recommend them very highly to anyone considering getting a scooter.
What brilliant service. We needed a wheelchair for my mother and had no idea what to get. Gary was most helpful and we got to try several different types before we made a decision however the one we wanted was out of stock with the manufacturer for another two weeks. Gary very helpfully suggested we take the demonstration model until ours arrived which we did, for no extra cost! When ours did arrive Lifelight delivered it to us and took their loan one back. Fantastic service and at a brilliant price. We would recommend Lifelight to everyone.
We're here to help! Our dedicated helpline is ready to answer your questions and provide solutions.
Delivery throughout the UK, free over £350 (except Highlands and Islands).
Shop with confidence knowing our products have a 12 month guarantee.
Change of mind? Exchange or return any product easily.